If you are unable to move your bins yourself you can apply for assistance from the collection crews.

Who qualifies for assistance and what help is available

  • You qualify if you are infirm, or have a medical condition or disability, that restricts your ability to wheel out your bin for collection.
  • The service is available even if your need is only temporary.
  • The service is not available if there is an able bodied person living at the address.
  • Those who qualify will have their refuse collected by the refuse collectors, and the bin will be returned to its storage point.

Assisted brown bin collections

We may need to carry out a quick survey of your property before we offer assistance with your brown bin. We will let you know about that when you enquire.

Apply for assisted bin collection

Contact us to apply for an assisted bin collection.

Contact the council

After you've contacted us

If you qualify for assistance, you will receive an application pack in the post.

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