Progressing, developing, improving and advancing services. This involves a range of support services such as Finance, HR, Legal, Governance, IT, Marketing & Communication working closely with all services within the Council to provide professional advice and support to help achieve the councils vision and objectives.

Assistant Finance Officer

About the job

As part of the Finance team you will provide day-to-day financial support, budget preparation, monitoring and final accounts for Council services.

This is for you if you enjoy working with people and numbers.


Requirements

  • Excellent problem-solving, analytical, technical, IT and numerical skills
  • Good oral and written communication skills
  • Commercial awareness
  • The ability to work as part of a team
  • Qualified AAT or similar professional qualification or relevant degree
  • Awareness of accounting and auditing principles
  • Experience of using computerised financial management systems

Approximate wage

From £17,000


Skills learned and developed

  • Improved communication skills
  • Managing & prioritising workloads
  • Ability to analyse & interpret data from a wide variety of sources
  • Develop technical skills e.g. greater understanding of accounting and auditing principles, widened experience of large IT systems

Career progression

  • Finance Officer
  • Senior Finance Officer
  • Internal Auditor
  • Accountant

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Trainee Accountant

Business Support Manager

About the job

Business Support Managers lead teams providing administrative support in various areas of the Council or provide technical specialist support within the Business Support function to enable the smooth running of Council departments. The role is likely to involve a variety of administrative, financial and business support duties together with the building and maintaining of effective working relationships with a wide range of people and assisting with specific project work.

This is for you if you enjoy working with people and leading others in providing excellent customer service.


Requirements

  • An organised approach and the ability to resolve and respond to a variety of complex problems or queries
  • Excellent communication skills
  • The ability to lead, manage and motivate teams
  • Computer literacy and advanced skills in word processing, spreadsheet and other data processing and information systems
  • Numeracy skills to be able to produce statistical information and deal with financial records e.g. petty cash
  • Effective literacy skills to produce complex and specialist documentation

Approximate wage

From £22,000


Skills learned and developed

  • Leadership and management skills
  • Coaching skills
  • Qualification in Management and Leadership

Career progression

  • Service Business Support Manager
  • Directorate Support Manager
  • Business Development Manager

Similar roles

  • Customer Service Manager
  • Project Manager

Business Support Officer

About the job

Business Support Officers provide administrative support for all areas of the Council and give information to members of the public. The job involves varied tasks to enable smooth running of Council departments. The work is mainly office-based. In some departments you may spend some of your time handling enquiries at a counter or reception desk.

This is for you if you enjoy working with people and providing excellent customer service.


Requirements

  • An organised approach and good time management skills
  • Excellent communication skills
  • A polite, tactful and friendly mannerowledge
  • The ability to work well as part of a team
  • Computer literacy and good typing skills
  • A good level of English spelling and grammar
  • Accuracy and attention to detail

Approximate wage

From £15,000


Skills learned and developed

  • NVQ in Business Administration
  • CLaiT

Career progression

  • Business Support Manager
  • Contact Centre Officer

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Customer Service Officer

Communications and Marketing Officer

About the job

The Council's Communications and Marketing team provide advice, guidance and direction about communications best practice to colleagues at all levels across the organisation. The team ensures that the Council communicates with residents and stakeholders through media management, high quality communications and effective customer and staff engagement.

This is for you if you work well with people, want to put customers first, enjoy working in a team, and thrive in a creative environment.


Requirements

  • Excellent written and verbal communication
  • Good creative skills
  • The ability to work under pressure and to deadlines
  • Good knowledge of marketing techniques
  • The ability to work on multiple projects at one time
  • Good attention to detail and accuracy
  • Good organisational and planning skills
  • The ability to be a team player
  • Strong IT skills

Approximate wage

From £17,000


Skills learned and developed

  • Improve strategic marketing skills
  • Further develop drafting, layout and design skills
  • Develop relationship and account management skills
  • Improve evaluation, research and provide evidence of campaigns

Career progression

  • Communications and Marketing Team Leader
  • Communications and Marketing Manager
  • Work in PR or Media Relations

Similar roles

  • Customer Service Officer
  • Business Support Officer
  • IT Officer
  • Governance Officer

Communications and Marketing Senior Officer

About the job

The Council's Communications and Marketing team provide advice, guidance and direction about communications best practice to colleagues at all levels across the organisation. The team ensures that the Council communicates with residents and stakeholders through media management, high quality communications and effective customer and staff engagement.

This is for you if you work well with people, want to put customers first, enjoy working in a team, and thrive in a creative environment.


Requirements

  • Excellent written and verbal communication
  • Good creative skills
  • The ability to work under pressure and to deadlines
  • Good knowledge of marketing techniques
  • The ability to work on multiple projects at one time
  • Good attention to detail and accuracy
  • Good organisational and planning skills
  • The ability to be a team player
  • Strong IT skills

Approximate wage

From £33,000


Skills learned and developed

  • Improve strategic marketing skills
  • Further develop drafting, layout and design skills
  • Develop relationship and account management skills
  • Improve evaluation, research and provide evidence of campaigns

Career progression

  • Communications and Marketing Team Leader
  • Communications and Marketing Manager
  • Work in PR or Media Relations

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Project Manager

Finance Officer

About the job

As part of the Finance team, you will contribute to a high quality financial and accounting service, making sure Council money is controlled properly and spent wisely. This could include budget preparation and monitoring, auditing of expenditure and income and dealing with final accounts for Council services.

This is for you if you enjoy working with numbers and people, operating to strict deadlines and leading others.


Requirements

  • Excellent problem-solving, analytical, technical, IT and numerical skills
  • Great attention to detail
  • Good oral and written communication skills
  • Proven experience in a variety of financial and management accounting or internal audit
  • The ability to lead and work within a team
  • AAT or PIIA qualified or similar professional qualification or able to prove ability through relevant experience
  • Detailed knowledge of accounting or auditing principles
  • Experience of using large scale computerised financial management systems

Approximate wage

From £24,000


Skills learned and developed

  • Leadership and management skills
  • The ability to take a lead role for part of a finance activity
  • Skills in objective setting and assessing outputs and achievements
  • Understanding of how the role links with other parts of the finance function and the Council as a whole

Career progression

  • Senior Finance Officer
  • Finance Manager
  • Chartered, Certified or Management Accountant

Similar roles

  • Internal Auditor
  • Accountant

Governance Officer

About the job

Governance Officers work within a support service that brings together a range of functions that have at their heart the good governance of Kirklees. The Service is the guardian of the Council's reputation in terms of the decisions it takes, the elections it conducts, the business support it provides and the information it holds and shares.

This is for you if you are passionate about Local Government as you will be responsible for leading, co-ordinating a range of important services designed to support councillors, Directors and Assistant Directors, Leader of the Council. You are keen to promote democracy and getting people involved in their local communities.


Requirements

  • Strong spoken and written communication skills to present and write reports and briefing papers and make and maintain records of decision-making
  • Good management and leadership skills
  • Good organisational and time management skills
  • The ability to analyse and interpret information working with statistics, invoices or budget management
  • A flexible approach to working hours, including occasional evenings and weekends
  • Ability to travel to various location throughout Kirklees

Approximate wage

From £28,000


Skills learned and developed

  • Communication and presentation skills
  • In-depth understanding of working in a political organisation
  • Budgets

Career progression

Strategy Management


Similar roles

  • Project Manager
  • Research Manager

Human Resource Officer

About the job

The role of HR officer is to advise on key issues relating to the employment of a range of staff from Architects, Building Engineers to Social Workers, Teachers, Cleaners and Community Rangers. Work closely with managers and Trade Unions to deliver exceptional customer focussed services through motivated, trained and rewarded employees. Human Resources Officers support the organisation and its employees with good employment policies and ensure all of our practices are creative, modern and suit the needs of the organisation in its priorities. Areas of work include employee relations, change management, organisational design and performance and reward.

This is for you if you enjoy a challenge, no two situations are the same, you like to communicate clearly and work as part of a team to support organisational goals. You like to multi task and be an integral part of the organisation, building relationships with colleagues as you will be advising on people related strategies and policies. You will also like to see results and be customer focussed.


Requirements

  • Good interpersonal skills to deal with people at all levels within the organisation and be able to listen, advise and influence in many situations
  • Good IT skills and problem-solving skills and be able to take responsibility for decisions and make things happen
  • Excellent literacy and numeric skills
  • A good knowledge of employment legislation
  • Hold or be studying towards a Chartered Institute of Personnel & Development (CIPD) qualification

Approximate wage

£16,000


Skills learned and developed

This is a career graded post so you will receive development to progress. This will include a Level 3 qualification.


Career progression

Children's Centre Manager or Deputy


Similar roles

  • Family Support Worker
  • Community Care Officer

IT Officer

About the job

Kirklees IT service is accountable for the full provision of technology solutions for the Council. As an IT Officer you will be working in one of the areas within IT such as: - Project Office, Applications, Infrastructure or Support. You will deliver IT support in response to customer needs. You will help ensure that Council Services are empowered, supported and enhanced by technology and Council colleagues are self-sufficient and confident in the use of technology solutions.

This is for you if you are passionate about IT and enjoy solving problems. You want to work in a professional ICT environment. You want a job that gives variety and challenge. You are adaptable and flexible in how you work, including the hours and locations, and have the ability to quickly learn new IT skills and technologies.


Requirements

  • Commitment to the continual development of IT skills
  • Ability to support and coach others in IT
  • Flexibility and adaptable approach
  • Be innovative and confident to use your initiative
  • Good communication skills to train users on new systems or software applications
  • Able to work out reasons for a fault and explain to the client
  • Understanding of different IT packages and their uses

Approximate wage

From £16,200


Skills learned and developed

  • Problem-solving techniques
  • Develop websites
  • Training skills
  • Fault finding skills

Career progression

  • Senior Officer - IT Service
  • Principal Officer - IT Service
  • Business Analyst
  • Technology Consultant

Similar roles

  • Service Technician
  • Web Designer

Legal Officer

About the job

Kirklees Legal Services is one of the largest legal practices in the area and carries out legal work required by the Council. The Service is responsible for ensuring that the Council operates efficiently within the Law, meets its statutory responsibilities effectively and uses its legal powers to carry out the policies decided by the Councillors to meet the needs of the people of Kirklees. The role of a Legal Officer involves providing legal advice and assistance to Members and Officers of the Council and others.

This is for you if you enjoy research and analysis, work well with people, want to put customers first, enjoy working in a team, and thrive in a creative environment.


Requirements

  • Experience of working in a legal environment
  • Strong spoken and written communication skills
  • The ability to absorb and analyse large amounts of information
  • A high level of accuracy and attention to detail
  • The ability to explain legal matters clearly to non-experts
  • Confident and a persuasive manner
  • The ability to work under pressure and manage several cases at once
  • Tact and empathy
  • Respect for confidentiality

Approximate wage

From £28,000


Skills learned and developed

  • Substantial legal expertise
  • Presentation skills
  • Advocacy and communication skills

Career progression

  • Senior Legal Officer
  • Solicitor
  • Barrister
  • Crown Prosecutor

Similar roles

  • Legal Advisor
  • Court Clerk
  • Court Manager

Revenues and Benefits Officers

About the job

Revenues Officers and Benefits Officers work within the Customer Service team, providing a high quality customer-focussed service which ensures Kirklees residents are able to resolve their queries concerning Council Tax, Business Rates and Welfare & Benefits issues quickly and efficiently.

This is for you if you enjoy meeting and helping people. You are flexible in your approach and willingness to work flexible across different locations. Your approach to work is friendly but professional and you understand and respect confidentiality.


Requirements

  • Good spoken and written communication skills
  • Understanding of benefit legislation
  • Accuracy and attention to detail
  • Numeracy skills for calculations
  • Ability to deal with enquiries face-to-face, by letter or by phone in a professional manner
  • Ability to work on own but also in a team environment
  • IT skills

Approximate wage

From £20,400


Skills learned and developed

  • Customer care skills
  • Numeracy skills
  • Problem-solving
  • Assertive skills
  • Good listening skills

Career progression

  • Senior Revenues or Benefits Officer
  • Benefits Advisor
  • Citizens Advice Bureau Advisor
  • Mortgage Advisor

Similar roles

  • Finance Officer
  • Credit Controller
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